To Advantagepoint customers’ satisfaction is of great importance. If you are not satisfied with our services then let us know we will try our best to resolve your problem at highest priority. But even then if you are not satisfied, Advantagepoint offers a full refund to our customers, if refund request is made within 14 days of purchase of our package. We will retain credit/debit processing charges.The refund process usually takes 2 weeks and at times would take one month to forty-five days during peak season from the date of the actual charge. For further information or query please email us at

All amounts owed for Services rendered prior to the verified cancellation date must be paid in full And There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in writing or via email. Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. There will be no refunds of any monies for any cancellation requests made after the cooling off period. For security and training purposes, all calls inbound and outbound through Advantagepoint corporate offices are digitally recorded. Any cancellations done after the cooling off period by the client, for any reason whatsoever, will lead to a full payment of the agreed price and immediate termination of the contract.